TourGuide Customer Experience Specialist

We are
Growing – And that’s not an accident. We are a fast-paced company that has a very diverse portfolio of clients. We are proud to be on Business Journal's 2015 Fastest Growing Companies Lists, and have been over the last 3 years. We hire the best and brightest, with great opportunities for growth and advancement. Show us creative thinking and hard work, and we’ll show you a career path with growth and training opportunities.

Employee-Owners – At the heart of our success is the unique dedication of each employee. As employee owners, and being part of a 100% employee-owned company, we deliver an outstanding customer experience and believe that our value results from enriching our customers’ success.

Award Winning – It’s no secret that we like to win and have fun in the process as we are named 2014 Wisconsin ESOP of the Year and featured on the 2015 Future 50 List while being honored at the state ESOP conference for commitment to achieving a "connected culture”. OwnersEdge and its affiliated companies continue to be recognized year-after-year for its financial growth, customer focus, a history of outstanding employee relations and a commitment to the community. 

You are

Customer-focused, with a high level of communication
An entrepreneurial spirit

A hustler, you are driven to work hard and get the job done well
Motivated by excellence
Proactive and always improving with an employee-owner mindset

An organized and self-driven seller

Here’s why our associates love their jobs

Small, specialty team within a mid-sized corporate environment

Trust and autonomy to lead and manage your own role

Extremely interesting work due to cross-training and strategic focus

Constant collaboration with key decision-makers

Top-tier training and development

ESOP participation and annual discretionary ESOP employer contribution

Comprehensive medical, dental and vision coverage

Generous paid vacation

Opportunity: Customer Experience Specialist
 

Looking for a career instead of a job? Welcome to TourGuide Solutions. We hire the best and pride ourselves in investing in their success.

Our Customer Experience Specialists are dedicated to improving the tour experience with superior audio solutions. This role includes consultation on product selection and selling or renting of tour guide equipment. TourGuide Solutions has a strong customer base of leading manufacturing, education, AV and tradeshow customers across the world, and we need a team-minded professional that wants to achieve growth through sales, marketing and business development strategy. This territory has a strong track record of success, and will provide significant growth opportunities.


TourGuide Solutions will support your career growth with:

• Competitive compensation plan including a base salary and un-capped commission structure
• 401K Program
• Health, dental and vision coverage through a national carrier
• On-going training
• Advanced sales/management tools

 Responsibilities and Skills:

• Timely response to inbound web and marketing leads
• Networking with outside sources, vendors, and current customers
• Prospecting and developing relationships with new businesses
• Explaining the value of our products and services to stakeholders
• Developing proposals and delivery plans
• Demonstrating and presenting the solutions from TourGuide Solutions’ product portfolio
• Maintaining strong relationships with current and new customers

 Requirements:

• A high degree of reliability, honesty and integrity.
• At least 2 years of on-the job or internship experience with inside or outside sales experience.
• Self-starter with an excellent work ethic.
• Motivated by success in a performance driven environment.
• Strong communication and presentation skills.
• Comfort with online search, research methods and social media used to gather business intelligence and attract leads.

• Demonstrated ability to work in a fast pace environment.
• Strong organizational skills with strong attention to detail.
• Team player and ability to collaborate with various working associates and work teams.
• Microsoft suite and computer skill proficiency.
• Some travel is required within the United States for tradeshows, onsite support, training and strategic planning meetings.

Preferred:

TourGuide Solutions is 100% Employee-Owned

We are an Equal Opportunity/Affirmative Action Employer
 

APPLY HERE:https://workforcenow.adp.com/jobs/apply/posting.html?client=baycom&jobId=76469&lang=en_US&source=CC3