Sales Support Specialist - Green Bay
Summary
Title: | Sales Support Specialist - Green Bay |
---|---|
ID: | 20174 |
Department: | Sales |
Location: | Green Bay |
Description
BAYCOM Inc, the Midwest’s leading provider of digital voice, video, and data technology solutions, is seeking a Sales Support Specialist to join our team in Green Bay, Wisconsin!
Summary:
The Sales Support Specialist is responsible for supporting the Sales Team by providing administrative and customer support; including entering quotes and sales orders, as well as managing the sales order process as outlined below. This position must at all times represent BAYCOM in a professional, organized manner. With the proper training, skills, and desire, the Sales Support Specialist will be put on track for an outside sales position with a focused local territory. This will include company paid training at the Motorola Innovation and Learning Center in Schaumberg, IL.
The Sales Support Specialist is responsible for supporting the Sales Team by providing administrative and customer support; including entering quotes and sales orders, as well as managing the sales order process as outlined below. This position must at all times represent BAYCOM in a professional, organized manner. With the proper training, skills, and desire, the Sales Support Specialist will be put on track for an outside sales position with a focused local territory. This will include company paid training at the Motorola Innovation and Learning Center in Schaumberg, IL.
Job Description & Responsibilities:
- Review quotes and sales orders for completeness and accuracy; Process quotes and sales orders as requested on behalf of Account Managers; Ensure accurate and timely entry and delivery of quotes to customers
- Review SOW for completeness and accuracy; follow up with Account Managers and customers as needed to complete missing information
- Communicate with Project Manager to ensure proper scheduling and completion of the order process
- Monitor status of projects and inform customer of changes to order expectations
- Follow up with customers after project completion to ensure compliance and customer satisfaction
- Minimum 25 calls per week related to customer service and parts & accessory sales; sales quota as set by Sales Manager for parts and accessory sales
- Work with Motorola and other product vendors to understand current promotions
Knowledge & Requirements:
- Ability to work independently
- Strong computer skills are required, as well as internet research abilities
- Strong communication skills including excellent telephone sales and personality skills
- Attention to detail, shows initiative and reliability
- Strong technical skills are required
- Ability to learn CRM
- Work well under pressure
- Initiative to follow-up on pending issues and organize and assign work
- Understanding of products being focused on and sold (BAYCOM will train the right candidate
We are Equal Opportunity/Affirmative Action Employer
APPLY HERE - BAYCOM is 100% Employee Ownedhttps://workforcenow.adp.com/jobs/apply/posting.html?client=baycom&jobId=69703&lang=en_US&source=CC3
This opening is closed and is no longer accepting applications