TourGuide Solutions Sales Support Specialist

We are
Growing – And that’s not an accident. We are a fast-paced company that has a very diverse portfolio of clients. We are proud to be on Business Journal's 2015 Fastest Growing Companies Lists, and have been over the last 3 years. We hire the best and brightest, with great opportunities for growth and advancement. Show us creative thinking and hard work, and we’ll show you a career path with growth and training opportunities.

Employee-Owners – At the heart of our success is the unique dedication of each employee. As employee owners, and being part of a 100% employee-owned company, we deliver an outstanding customer experience and believe that our value results from enriching our customers’ success.

Award Winning – It’s no secret that we like to win and have fun in the process as we are named 2014 Wisconsin ESOP of the Year and featured on the 2015 Future 50 List while being honored at the state ESOP conference for commitment to achieving a "connected culture”. OwnersEdge and its affiliated companies continue to be recognized year-after-year for its financial growth, customer focus, a history of outstanding employee relations and a commitment to the community.

You are

Customer-focused, with a high level of communication
An entrepreneurial spirit

A hustler, you are driven to work hard and get the job done well
Motivated by excellence
Proactive and always improving with an employee-owner mindset

An organized and self-driven seller

Here’s why our associates love their jobs

Small, specialty team within a mid-sized corporate environment

Trust and autonomy to lead and manage your own role

Extremely interesting work due to cross-training and strategic focus

Constant collaboration with key decision-makers

Top-tier training and development

ESOP participation and annual discretionary ESOP employer contribution

Comprehensive medical, dental and vision coverage

Generous paid vacation

Opportunity: Sales Support Specialist
 

Our associates are dedicated to improving the tour experience with superior audio solutions. As an integral member of the team, the Sales Support Specialist will assist in a variety of administrative, sales and operational projects for TourGuide Solutions. The Sales Support Specialist will report directly to the Marketing & Business Development Manager, providing administrative support to the TourGuide Solutions sales team.

This is a great entry-level position to gain sales, product management and marketing experience selling the highest-rated technology solutions in the industry. You will have the opportunity to provide input and continuous improvement in a team environment to support sale, marketing and e-commerce initiatives.

Responsibilities and Skills:

• Prepare and edit customer communications, quotations, presentations, and other documents.
• Manage equipment repair and demo programs, including coordination internally and communication externally.
• Support research initiatives and data/list development.
• Assist with management dashboards for company metrics.
• Assist in coordinating the agenda of weekly leadership and team meetings.
• Coordinate and schedule appointments and tradeshow events for sales team.
• Arrange and coordinate events and meetings, including finding a location, menu planning, and travel arrangements for employees at all levels.
• Order and distribution of office and copy room supplies.
• Become the CRM system expert, providing data entry of sales opportunities and internal training for CRM.
• Support sales team with handling inventory, shipment and return of equipment, and credit card payments.
• Answer customer inquiries from the toll-free number when needed.

Requirements:

• Previous on-the job or internship experience with supporting inside or outside sales or other direct customer interaction.
• Exemplary planning and time management skills.
• Ability to multitask and prioritize daily workload.
• High-level verbal and written communications skills.
• Comfort with online search, research methods and social media used to gather business intelligence.

• Demonstrated ability to work in a fast pace environment.
• Team player and ability to collaborate with various working associates and work teams.
• Microsoft suite and computer skill proficiency.
• Minimal travel is required within the United States for training and strategic planning meetings.

Preferred:

• An Associate’s or Bachelor’s Degree in Business and 3+ years minimum in an administrative role or an equivalent combination of experience.

APPLY HERE – https://workforcenow.adp.com/jobs/apply/posting.html?client=baycom&jobId=78267&lang=en_US&source=CC3

TourGuide Solutions is 100% Employee-Owned