Summary

Develop and obtain new Service Agreement business for BAYCOM, including proposals to new and current BAYCOM customers.

Specific Duties and Responsibilities:

• Upload contract prospects to the Sales Team CRM and follow up with Business Development Manager to ensure sales team is following up on leads
• Maintain strong relationships with internal and external customers as assigned, to increase understanding and appreciation of Service Agreements
• Maintain quarterly Service Agreement commission schedule
• Responsible for understanding the proper set-up of Service Agreements within the business software
• Work with Marketing to create directives within territory that will drive new sales
• Meet phone call and face-to-face meeting quotas monthly
• Responsible for monthly Service Agreement quota
• Have a positive “team” attitude & think outside the box to develop tactics to acquire new Service Agreement accounts

Knowledge and Skill Requirements:

• Excellent communication, data manipulation skills
• Critical eye for details and adept at data mining and analysis
• Ability to prioritize and coordinate multiple, competing demands
• Must be a self-starter requiring minimal guidance
• Demonstrated problem-solving skills
• Positive attitude towards employees and customers
• Superior customer service skills
• Some travel required